Welcome to the Zygotica LLC FAQ!
What sizes are available for your apparel and accessories?
Our apparel and accessories come in a variety of sizes. Bags and accessories are usually available in a single size, but we provide detailed sizing information on the product page.
What payment methods do you offer?
We accept a variety of payment methods, including credit cards (Visa, MasterCard) All payments are processed through a secure payment platform.
How are your apparel and accessories priced?
We offer high-quality clothing and strive to provide consumers with affordable choices. Prices depend on the style, material and design of the item.
How can I check the order status of a purchased item?
You can check the order status by logging into your account to view your order history or by entering your order number on the “Order Tracking” page of the website. We will provide you with shipping and tracking information for your order via email.
Do you ship internationally?
Yes, we ship internationally. Shipping costs are calculated based on the delivery address and package weight, and the specific costs can be found at checkout.
If the item I received is not suitable or has a problem, how can I return or exchange it?
If you are not satisfied with the item you received, we provide a return and exchange service within 30 days. The item must be unused and in its original packaging. You can submit a request through our return and exchange page and follow the instructions to return or exchange the item.
Can I modify my order?
If your order has not been shipped yet, we can help you modify the order. Please contact our customer service team as soon as possible to inform us of your order number and modification requirements.
How do you ensure the quality of your products?
We are committed to providing high-quality products, and each item undergoes strict quality inspection. If there is a quality problem with the item you received, please contact our customer service and we will provide a return and exchange service.
